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FAQ

FAQ

Frequently Asked Questions

What is your minimum order quantity (MOQ)?

One 20' container (~14–16 tons in 25 kg bags) is the standard trial order. Sample quantities for testing can be arranged — contact us for details.

Which grade should I choose for my product?

Tell us your end product (e.g. fish box, wall board, helmet) and target density. As a rule: Grade B for fast-cycle packaging, Grade E for strong surface-finish parts, Grade H for low-density boards and multi-pass foaming, FM/FG for B1 insulation boards, H-4S for lost-foam casting.

What payment terms do you accept?

T/T (30% deposit, balance against B/L copy) is standard. L/C at sight is available for established buyers.

What is the lead time?

Typically 7–15 days after deposit, depending on grade and season. We load 20'GP or 40'HQ containers, and can quote CIF to major ports in the Middle East and Southeast Asia.

How should EPS resin be stored?

Below 30 °C, in a cool ventilated warehouse away from ignition sources and direct sunlight, stacked under 2 m. Bags are shelf-stable for months when stored properly — full guidance in the SDS we provide.

Can you supply free samples?

Yes — we can arrange 5–25 kg samples of each grade for your foaming trial, with technical parameter sheets in English.

More Questions?

Ask directly on WhatsApp — usually answered within minutes.

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